Arterne can be commissioned as a guidance leader for care services that require help and support. Arterne will ensure that service users are receiving the best kind of care and that the facility is meeting everyone’s needs. Commonly, care homes contact Arterne when they are in serious need of improving their service. Following this, Cindy Willcocks a director of Arterne, reviews the care provider and develops an action plan. The plan is then followed by the care managers with the support of Arterne improve the care standards.